Terms and Conditions
TERMS AND CONDITIONS
*Most prints are available in other sizes, prices, and editions.
As our client, you will receive an authentic, high quality fine art print. We deal directly with the photographer, artist, or estate. Every print or fine art order is completed with the highest level of care and passion. Each print is produced by the photographer, artist, or authorized rep and is hand signed by the artist before being sent to the gallery. If the artist is no longer with us to sign your print, it will be numbered and estate stamped. This print order process usually takes 3 to 5 weeks to complete. Every order comes with a Certificate of Authenticity from the gallery.
When purchasing art and photograph prints, please be aware that sizing listed on our website refers to the paper size, including any white space or bordering surrounding the art or image. Art and image sizes vary amongst artists and photographers.
If you would like to purchase a piece, you can do so through the website or by contacting the gallery directly. We can take credit card payments via email, phone or PayPal. Musichead Gallery accepts Visa, Mastercard, American Express and personal checks/money orders (note: personal checks must clear before goods or services can be rendered).
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. Due to circumstances beyond our control, such as changes in artist’s estates and currency exchange rates, prices of artwork is subject to change. Musichead Gallery reserves the right to modify pricing of any product at any time without prior notice.
Purchasing Custom Framing
We offer custom framing for any piece on the website or in the gallery. Custom frames may not be returned or exchanged under any circumstances. If you are interested in custom framing for a piece purchased through our online store, please contact us. For more information about our framing services please visit creativeframingstudio.com.
Product price, including all prints and artwork listed online, does not include shipping. All purchases will be shipped via FedEx Ground and do not require signature upon delivery. Please contact us directly at firstname.lastname@example.org to request signature upon delivery for an additional cost. Please contact us directly for international shipping rates.
Once an item is shipped, Musichead is not responsible for lost or stolen packages. In the event that a package is lost or stolen, the buyer is encouraged to immediately contact FedEx to file a claim. All packages are insured.
Unframed prints are shipped in heavy duty tubes or flat boxes. Framed artwork is shipped in heavy duty boxes with premium protection. In the event of damage caused to a shipped item, Musichead Gallery, as the shipper, must make a claim once we hear about the loss or damage from you. It is, therefore, necessary for you to examine any package we ship to you immediately at time of delivery and refuse the damaged package if you feel the contents have been compromised. Fedex will then return the package to us for examination. Please report any noticeable damage or problem suffered by the package so we can properly and effectively submit a claim. To do this, please contact us as soon as possible at 323-876-0042 or email email@example.com
We guarantee 100% satisfaction when you order online or purchase in the gallery. If you are not satisfied with the artwork you purchased for any reason you can return it to us within 7 days of receiving it and claim a full refund for the prices of the work less the cost of shipping. Please understand that you are responsible for the safe return of the artwork in mint condition upon arrival at Musichead Gallery in order to claim a refund. If there are any issues with your print please contact the gallery within 24 hours of receipt.
You may cancel your order within 24 hours of making a purchase on our website. A 100% refund will be issued if the cancellation is made within that time period by calling us at 323-876-0042 and speaking with a gallery representative.
California State sales tax is applied to purchases made by California residents only.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Musichead Gallery or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Musichead Gallery and protected by U.S. and international copyright laws. All software used on this site is the property of Musichead Gallery or its software suppliers and protected by United States and international copyright laws.
Please email firstname.lastname@example.org for more information, questions, or concerns.